IN-COURSE CONTACT HOURS
Co-active® Coaching Fundamentals is a 3-day course with 18.75 In Class Contact Hours; Fulfillment is a 3-day course with 21.50 In Class Hours; Balance, Process and Synergy are each 3-day courses with 21.25 In Class Contact Hours; Co-active Certification Program is a 25-week telecourse of 92 hours.
PAYMENT AND ENROLLMENT
You may pay by check, VISA, MasterCard, American Express o r Discover. Your signature on the Registration Request Form authorizes CTI to automatically charge your credit card. Balances due will be automatically charged 21 days prior to the course date. All course enrollments are subject to availability. If there is no space in your “First Choice” Course(s) you will be placed on a Waiting List for your “First Choice” and, subject to availability, enrolled in your “Second Choice.” You will receive written notification of your enrollment status. If neither course is available, we will contact you to discuss other options. Your enrollment in a course is based on the receipt of funds for both the deposit and balance due. Your balance is due 21 days prior to the start of your course. In the process of enrolling you in your requested course(s), CTI will notify you if there are insufficient funds. If we do not hear from you within 48 hours of our notification, your requested space in the course(s) may be released. If enrolled in the Discounted Package and payment has not been received by the start of the course, the discounted package price is forfeited and the full Á la carte course price of $1250 per intermediate course is due.
CERTIFICATION PROGRAM ENROLLMENT REQUIREMENT
If your registration includes the Certification Program, you must formally enroll and select the month you will begin the program within 180 days of completing your Process course or your Certification discounts will be forfeited.
BUYER’S RIGHT TO CANCEL
You have a right to cancel your enrollment and receive a refund by delivering a written notice to: The Coaches Training Institute, 4000 Civic Center Drive, Suite 500, San Rafael, CA 94903. You do not have the right to cancel by telephoning or e-mailing the school, or by not attending a course you are registered for. If you are a Minnesota student, please see the Minnesota Student Buyer’s Right to Cancel.
RIGHT OF REFUSAL
CTI reserves the right to refuse a student participation in courses and/or programs. In addition, upon the recommendation of both CTI Course Leaders, CTI reserves the right to remove from a classroom a student who is negatively impacting other students and/or the learning environment.
REFUND POLICIES (For All Course Participants except Minnesota Residents):
General Information Regarding Pricing, Cancellations, Withdrawals, and Refunds: If you choose to cancel your enrollment in a course, and if it is 21 or more days (60 days for Certification) prior to the start of the course, you will receive a full refund, excluding the $50 non-refundable registration fee. Written notifications to cancel a course received must be postmarked 21 days (60 days for Certification) prior to the course start date. If you cancel less than 21 days (60 days for Certification) prior to the start of a course, you will receive a full refund minus a $50 non-refundable registration fee. Discounted Package Withdrawal: If you withdraw from a discounted program package, you will be charged the full individual course fee for any completed courses. The $50 non-refundable registration fee will be applied if written notice is received less than 21 days (60 days for Certification) prior to the next course date. The full individual course fee is $725 for Fundamentals, and $1250 each for Fulfillment, Balance, Process and Synergy. You will be refunded or charged based on these rates. Individual Course Withdrawal: If you withdraw from an individual course after the course has already begun, you will receive a prorated refund, minus the $50 non-refundable registration fee, based on time completed in the course. For example, if you attend the Fundamentals Course and cancel 12 hours into the course: $725 (Fundamentals Tuition) - $50 (non-refundable Registration Fee) = $675 (Course Fee less Registration Fee) $675 divided by 18.75 (Total Fundamentals classroom hours) = $36.00 (Amount per classroom hour) x 6.75 (Classroom hours not attended) = $243.00 Student Refund Amount. Transfer Fees: You may transfer from one course date to another two times without penalty, provided the request is made more than twenty-one (21) days (60 days for Certification once your application has been received and confirmed) before the course start date. Subsequent transfers, or transfers that occur within the 21 day window (60 days for Certification once your application has been received and confirmed), are assessed a USD non-refundable $175.00 fee. Certification program transfers are not allowed once you are confirmed into a pod.
Notice of Cancellation/Withdrawal and Refunds: Written notice of cancellation shall take place on the date the letter of cancellation/withdrawal is postmarked, or if hand-delivered, the date delivered to the school. Refunds will be made within 30 days following the receipt of written requests.
For California Residents Only: The Coaches Training Institute is licensed with the Bureau for Private Postsecondary and Vocational Education, State of California. Licensing means we have met certain minimum standards imposed by the state for licensed schools on the basis of our written application to the state. You will receive an enrollment agreement that details the full refund and program policies for your state.
For Minnesota Residents Only: General Information Regarding Pricing, Cancellations, Withdrawals, and Refunds: Each student will be notified of acceptance/rejection in writing. In the event a student is rejected, all tuition, fees and other charges shall be refunded. Notwithstanding anything to the contrary, if a student gives written notice of cancellation within five business days of the execution of the contract (for schools using written contracts) or day on which the student is accepted (for schools not using written contracts), then a complete refund is given regardless of whether the program has started. If a student gives written notice of cancellation after five business days of the execution of the contract (for schools using written contracts) or day on which the student is accepted (for schools not using written contracts), but before the first lesson has been serviced by the school, then all tuition, fees and other charges, except 15 percent of the total cost of the program (15 percent not to exceed $50.00) shall be refunded to the student. If a student gives written notice of cancellation after the first lesson is completed, but before completion of 75 percent of the period of instruction, then the student is assessed a pro rata portion of tuition, fees and all other charges based on the number of days in the term plus 25 percent of the total program cost (25 percent not to exceed $75.00) Any notice of cancellation shall be acknowledged in writing within 10 business days of receipt of such notice and all refunds shall be forwarded to the student within 30 business days of receipt of such notice. This refund policy is not linked to any student conduct policy and any promissory instrument shall not be negotiated prior to the completion of 50 percent of the course. Notice of Cancellation/ Withdrawal and Refunds: Written notice of cancellation shall take place on the date the letter of cancellation is postmarked or, in the case where the notice is hand carried, it shall occur on the date the notice is delivered to the school. The date of execution of the enrollment agreement shall be presumed to be the date of delivery of the notice of acceptance; and if delivered by mail, the postmark date of the letter of acceptance. Discounted Package Withdrawal Pricing: If you withdraw from a discounted program package, you will be charged the full individual course fee for any completed courses. The full individual course fee is $725 for Fundamentals; $1250 each for Fulfillment, Balance, Process and Synergy; and $5100 for Certification. You will be refunded or charged based on these rates. Individual Course Withdrawals Programs not exceeding forty (40) hours in length shall be subject to the regular refund policies herein, except that once such a program has commenced the refund shall be prorated, based on the hours of the program as stated in the school catalog or advertisements and the number of hours attended by the student. Transfer Fees: You may transfer from one course date to another two times without penalty, provided the request is made more than twenty-one (21) days (60 days for Certification once your application has been received and confirmed) before the course start date. Subsequent transfers, or transfers that occur within the 21 day window (60 days for Certification once your application has been received and confirmed), are assessed a USD non-refundable $175.00 fee. Certification program transfers are not allowed once you are confirmed into a pod.
The Coaches Training Institute is licensed as a private career school with the Minnesota Office of Higher Education. Licensure is not an endorsement of the institution. Credits earned at the institution may not transfer to all other institutions. The educational programs may not meet the needs of every student or employer. Any questions or problems concerning this school, which have not been satisfactorily answered or resolved by the school, should be directed to: Minnesota Office of Higher Education, 1450 Energy Park Drive, Suite 350, ST. Paul, MN 55108-5227.